The following information is for participants who are not joining Birthright Israel Plus. The travel agency handling extensions prior to departure depends on your origin country; below you may find your relevant travel agency
Argentina: Vie-Tours Argentina: You may go to their website or contact them by email email@example.com or by phone + (54 11) 4374-1500
Australia- ZFA: Ackerfeld & Goldberg Travel Associates firstname.lastname@example.org
Brazil- VEP: +55 11 3062 3219 // 30815954 or by email Passagemtaglit@vep.tur.br
Belarus, Chile, France*, Germany, Hungary, Latvia, Lituania, Mexico, Panama, Ukraine, United Kingdom, Uruguay: Disenhause - you may either email email@example.com or firstname.lastname@example.org or call them directly at +972-3-521 4222
France (El Al only) - If you are flying with El Al(LY), you need to be in contact with Superstar Holidays by phone: +33 1 44 55 14 55 or by email: email@example.com firstname.lastname@example.org or email@example.com
*Please note: If you are a French participant, flying with any airline except El Al(LY) you should work directly with Disenhause.
If you will not be using your return ticket home, you must inform your Trip Organizer immediately. This will prevent additional airline charges. If you do not contact the airline before your scheduled return date and neglect to arrive for the scheduled departure you will forfeit your deposit held for your trip.
Air Canada: In Tel Aviv: 03-6072111. Hours of operation Sun-Thu 8:30AM-5PM Israel time.
Air France: NO change of return date is permitted once in Israel. Do not contact Air France as they cannot assist.
Austrian: In Tel Aviv: 03-9058049, Sun-Thu 9AM-5PM Israel time.
Brussels Airline: Email Israel@brusselsairlines.com or call 03-5185262, Sun-Thu 9AM-1PM Israel time (ask for Assaf or Tanya).
Delta Airlines: In Tel Aviv 03-5138000 ext 3, Sun-Thu 9AM-5PM Israel time.
EL AL Israel Airlines: In Tel Aviv 03-9771111, 24 hours a day.
Iberia: Email request more than 3 business days before confirmed group departure Taglit.firstname.lastname@example.org or contact in Tel Aviv 03-6061555, Sun-Thu 9AM-5PM Israel time.
LOT Polish Airlines: Airline representative in Tel Aviv is CL AL Aviation: 03-5214222 Sun-Thu 9:30 AM-5:30 PM Israel time.
Lufthansa Airlines: In Tel Aviv: 03-9058049 Sun-Thu 9AM-5PM Israel time.
Swiss Air: In Tel Aviv: 03-9058049 Sun-Thu 9AM -5PM Israel time.
Ukraine Airlines: Airline representative in Tel Aviv is CL AL Aviation: 03-5214222 Sun-Thu 9:30 AM-5:30 PM Israel time.
United Airlines: In BUE 1-809-344363, Sun-Thu 8:30AM-6PM Israel time. Call will be free if dialed from an Israeli phone.
If you have any questions regarding the above, please contact your Trip Organizer directly. A list of all Trip Organizers and their contact information can be found on our website (www.birthrightisrael.com) by going to THE TRIP page and the Find a Trip Organizer section. Birthright Israel is not responsible for flight changes made for new return dates. We wish you a wonderful Birthright Israel Plus experience!